Terms of Service

1. Agreement to Terms

By accessing or using the Robin Studios website (“Site”) or engaging our web development and related services (“Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Site or Services. We may update these Terms from time to time; the “Last updated” date reflects the current version. Continued use after changes constitutes acceptance.

2. Our Services

Robin Studios provides custom web development, including but not limited to landing pages, e-commerce sites, SaaS websites, and web applications. Service scope, deliverables, timeline, and pricing are set out in the proposal, order form, or agreement for each project (“Project Agreement”). These Terms apply to all such engagements unless a separate written agreement expressly supersedes them.

3. Your Account and Information

You agree to provide accurate, current information when contacting us, placing an order, or using the Site. You are responsible for keeping login credentials (if any) confidential and for all activity under your account. You must be at least 18 years old (or the age of majority in your jurisdiction) to enter into a contract for our Services.

4. Orders, Payment, and Refunds

Payment terms (e.g., deposit, milestone, or full payment) will be specified in your Project Agreement or at checkout. You agree to pay all fees by the due date. We may use third-party payment processors (e.g., Stripe); their terms may also apply. Unless otherwise stated, fees are non-refundable once work has begun or deliverables have been provided. Refund requests will be considered on a case-by-case basis in accordance with our policies and applicable law.

5. Deliverables and Revisions

We will deliver the work described in your Project Agreement within the agreed timeline, subject to timely provision of content, feedback, and access from you. The number of revision rounds (if any) will be specified in your Project Agreement. Additional revisions or scope changes may incur extra fees. You are responsible for providing final approval before we consider the project complete.

6. Intellectual Property

Upon full payment of fees for the project, you receive the rights to the custom deliverables we create for you (e.g., custom code, design assets produced for your project) as set out in your Project Agreement. We retain ownership of our pre-existing tools, templates, frameworks, and methodologies. Any third-party assets (e.g., stock images, fonts, plugins) may be subject to their own licenses. We may use your project in our portfolio or marketing unless you request otherwise in writing.

7. Your Responsibilities

You agree not to use the Site or Services for any unlawful purpose or in any way that could harm the Site, our systems, or other users. You are responsible for the content you provide (e.g., text, images) and represent that you have the right to use it. You will not request work that infringes third-party rights or violates law. You are responsible for maintaining hosting, domain, and any ongoing services after project completion unless we agree otherwise.

8. Disclaimers

The Site and Services are provided “as is” and “as available.” We do not warrant that the Site or our work will be error-free, uninterrupted, or fully secure. We are not responsible for the performance of third-party services (hosting, domains, APIs, etc.) or for content you add after delivery. Any estimates on timelines or outcomes are good-faith estimates, not guarantees.

9. Limitation of Liability

To the fullest extent permitted by law, Robin Studios and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or business) arising from your use of the Site or Services. Our total liability for any claim related to the Site or a project shall not exceed the amount you paid us for the relevant project or service in the twelve (12) months preceding the claim. Some jurisdictions do not allow certain limitations; in such cases, our liability is limited to the maximum permitted by law.

10. Indemnification

You agree to indemnify and hold harmless Robin Studios and its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Site or Services, your content, your violation of these Terms, or your violation of any third-party rights or law.

11. Termination

We may suspend or terminate your access to the Site or Services if you breach these Terms or for any other reason we deem necessary. You may stop using the Site at any time. Provisions that by their nature should survive (e.g., intellectual property, disclaimers, limitation of liability, indemnification) will survive termination.

12. General

These Terms, together with our Privacy Policy and any Project Agreement, constitute the entire agreement between you and Robin Studios regarding the Site and Services. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a right does not waive that right. These Terms are governed by the laws of the United States (and the state of our principal place of business, if applicable), without regard to conflict of law principles. Any disputes shall be resolved in the courts of that jurisdiction, to the extent permitted by law.

13. Contact

For questions about these Terms of Service, contact us at:

Robin Studios
Email: contact@getrobinstudios.com